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VSTS to FogBugz Automation

17 February 2017, by

There was a need to automatically update a FogBugz Case’s based upon actions within Visual Studio Team Services (VSTS) work items. To achieve this I am using Zapier and the FogBugz API to orchestrate the process.

VSTS Work Items

We have items in the HelpDesk area of VSTS and when we move items to the “Deployable” Column of the Kanban board we would like to resolve the FogBugz Case associated with it.


Zapier Integration

In Zapier, I have setup a new Zap (Workflow process). The steps of the Zap are as follows.


Step 1 - Update Work Item

Using the Zapier VSTS integration, I added our Automation User Account in order to access VSTS. Setup the action to “Update Work Item”. This will make Zapier monitor VSTS for actions on work items in the areas specified below.


Step 2 - Only continue if…

Because there are multiple columns on the board and I am only interested in when a work item is placed in the Deployable column, I have created a Zapier filter to query for that condition.


Step 3 - Custom WebHook

Now that we have successfully monitored and picked up the actions from VSTS Kanban board, I now need to find the FogBugz case which references the VSTS Work Item.

Using a custom Webhook in Zapier I can query the FogBugz JSON API for the FogBugz Case number, using the VSTS Work Item Number Ref (custom) field.

You can see in the below image I am POSTing to FogBugz API endpoint a query, utilising the Work Item number we collected in Step 1 from the action on Kanban board.


Step 4 - Post to FogBugz to Resolve Case

After the above step completed successfully I now have the FogBugz case number in question, this will allow me to POST another command to the API to resolve the Case.

You can see in the below image I am POSTing to FogBugz API endpoint a query, utilising the Work Item number we collected in Step 3. This uses the API cmd resolve


Seeing it all in action

Right so now i have put all the pieces together.

In FogBugz I have the following two cases open assigned to me, with the VSTS Ref field filled in.


  • In VSTS we have the work items that match these cases


  • Now if I move the case into the Deployable Column, Zapier will pick up the action and resolve the case.


  • Check Zapier History. There are two successful tasks ran.


  • If i expand the tasks, you can see each action.


  • Lets check FogBugz now.


  • And both cases are now marked as Resolved

Posted in devops with : vsts, fogbugz, automation, zapier